Free Fast ShippingWe offer free shipping on a large range of products, unless your product ships free, all Australian orders are charged a Flat rate of $7.95. For all orders over $99, shipping is free within Australia. 
30 Day ReturnsEasy Return Process. Drop us a message here with your order number and reason for return. For further Information on our return policy please click here.
Buy Now Pay LaterBuy now pay later with Afterpay in four easy interest free installments. 

Find The Right Answer

How much is Postage?

We offer free shipping on a large range of products, unless your product ships free, all Australian orders are charged a Flat rate of $7.95. For all orders over $99, shipping is free within Australia.

How long will the delivery take?

Majority of our orders are delivered within 3-5 business days. Our couriers will keep you updated on delivery timings. You can also follow the tracking link sent to your shipping confirmation email

Please note: Our couriers are facing delays in certain areas due to increased demand and flight cancellations. Please follow your courier’s website to stay updated.

Who delivers my products?

To get your products to you as quickly as possible, we choose your courier based on your location. We currently use courier services from these companies

fastway au_post

How can I redirect my Parcel?
You can redirect your parcel in most cases, your delivery status email or text from your courier provides you with the option to redirect your parcel. If you are having difficulties redirecting your parcel, please contact us and we will find the best possible solution for you.
How do I track my order?
You can track your order by following the tracking link on your shipping confirmation email or by logging into your account.
Do you ship Internationally?
International Shipping will begin to selected countries in March 2021. At this point, we only ship orders within Australia.
What is your return policy?

30 DAYS RETURNS POLICY

We offer exchange or refund for change of mind within 30 days of purchase. You can simply return your unopened and unused item back to us following our simple return process below. Please note, for returns due to change of mind, the shipping costs are at customer’s expense.

My order was damaged on arrival, how do I return it?

If your order is damaged during transit, please contact us within seven days of receiving the item with pictures of the damaged item. You can simply reply to your order confirmation email and attach the images with a brief description of the damage or contact us on 1300769038 and we will find the best possible solution for you.

I received a different item to what was ordered, how do I return it?

If you have received a different item to what was ordered, please contact us within seven days of receiving the item, so we can organise a return and replacement for you.

I have an allergic reaction to an item; what do I do?

If you are having an allergic reaction to an item, please discontinue using Immediately and contact us, so we could find the best possible solution for you

How do I return an item?

To return an item please contact us via email, phone or live chat. We will need the following information in order to process the return.

  • Your order number.
  • Name of the product to be returned.
  • Reason for return.

Please Include your order number and name on a paper along with the returned item or simply print your order confirmation email and include it with the returned item.

Except for returns due to change of mind, we will organise a return paid label which you will receive via email, this can be presented at any Australia Post on your phone or you can print and put the label on the parcel. In the event that you are unable to drop off the return parcel at Australia post, we may be able to organise a pickup from your address.

How will I be refunded?

You will be refunded back to the original payment method that was used when order was placed.

How do I place an order?

Placing an order Step by Step

  1. Search or browse the website (by brand or categories) to find the product you are looking for.
  2. Once you find the product, choose product attributes (size, flavour etc) and then click “ADD TO CART” button. Now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner. If you want to remove a product from the shopping cart, click on the remove icon "x" underneath the price. If you want to change the quantity, type in the quantity and click update.
  3. Once you have finished shopping, click on the cart icon - “GO TO SECURE CHECKOUT”.
  4. On the checkout page you can either Log in if you already have an account with us or choose to checkout as guest or you can also choose to create an account. You be asked to provide your billing and shipping details.
  5. In the next step, choose your shipping method and then the payment method, we accept Visa, Mastercard, Paypal & Afterpay.
  6. In the last Column you can review your order and add an order comment if you like.
  7. Then add any Promo codes if applicable.
  8. Click “SUBMIT YOUR ORDER” once you are ready to purchase and you will be redirected to page confirming your purchase. And that it!!
How do Promo/Coupon codes work?

At Health Co we run special offers and promotions using coupon codes. To avail the promotion associated with your coupon, please enter the code either at the checkout or in your shopping cart. Please note: you can only use one promo/coupon code per order.

How can I pay for my order?

Cards

We accept Visa and Master card and Debit credit cards.

Visa Mastercard

Paypal

If you have a paypal account, you can choose this method to make payment.

paypal

Afterpay

Buy Now pay later with afterpay, over four equal fortnightly Installments.

afterpay
Split your purchase into 4 instalment

You'll pay your first instalment at the time of purchase, and the remainder every fornight.

afterpay
Pay nothing extra when you pay on time

With interest-free payments, the only fees are for late payment. We'll email your payment schedule and send notifications so there are no surprises.

afterpay
Enjoy instant approval and shipment

You'll know you've been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose.

How Will I know if you have received my order?

A confirmation email will be sent to your email address with your order summary and Billing/Shipping details. Please ensure that your email address is entered correctly.

What emails should I expect to receive after I place my order?

After you submit your order, you will receive following notifications via email.

  1. A confirmation email will be sent to your email address with your order summary and Billing/Shipping details.
  2. Once your order is shipped, you will receive second email with your shipping Information and tracking. You can also check your tracking in My account section.
  3. Once our courier has processed your order, they will notify you via email that your order is on its way.
How do I cancel my order?

If you wish to cancel your order, please contact us on 1300769038 or drop us a message here, if your order has already been dispatched, we may be able to redirect it back to sender in which case we will charge you the shipping fee.